Amazon blaming US Postal Service for grocery delivery issues: Report
Thomas Barrabi/Nov 15, 2017
Amazon (AMZN) privately blamed the United States Postal Service for causing issues that led the e-commerce giant to shut down its “Amazon Fresh” grocery delivery service in parts of certain states, according to a report on Wednesday.
Amazon told “several food brands” that “Fresh” services in parts of nine states were shut down due to unreliable USPS service, including missed or late deliveries, Recodereported, citing multiple sources familiar with the situation. The grocery delivery business was particularly challenging in the discontinued areas because they weren’t as densely populated.
The e-commerce company declined to comment on Recode’s report. Amazon shut down grocery deliveries in parts of New York, New Jersey, California, Massachusetts, Connecticut, Pennsylvania, Delaware, Virginia and Maryland, though “Fresh” will still be available in major cities like Boston and Philadelphia.
Amazon Fresh is available to paid subscribers of the “Prime” service, which costs $99 per year. Fresh adds an additional $14.99 to that tally and allows for same-day delivery of fresh groceries.
The changes to the service come months after Amazon acquired high-end grocery chain Whole Foods for $13.7 billion. Amazon has slashed prices at Whole Foods stores since the deal was finalized, and executives say the company will continue to experiment with integrations of Whole Foods with its existing delivery services.
“We see a lot of opportunity with Whole Foods,” Amazon CFO Brian Olsavsky said last month. “There will be a lot of work together between Prime Now, Amazon Fresh, Whole Foods, Whole Foods products on the Amazon site [and] Amazon lockers at the Whole Foods stores.”
$299 initial subscription to get deliveries . We have posted our victories and our let downs above as they came over the past year. We did our best to stick to the plan of avoiding a grocery store and sticking to just items ordered through Amazon Fresh for our family of 4.
#1 Cost- Initially for the first 6 months there was a tip charged per order which made our per order delivery $6.00. the Service was used 76 times during the course of the year, but as the year went on the minimum order was raised from $35.00 to $50.00. In addition there was a lack of customer specials and discounted products that normally can be found by walking down the aisles of your local grocery store
#2 Waste- If you needed a tomato or an onion or whatever for one recipe – in order to get a good enough deal you would need to order a bag of them and most of the time the food would go to waste as we were unable to use all of it in a timely manner.
#3 Poor quality and inconsistency The produce that was delivered 60% of the time was unusable. We would have to throw quite a bit of it out.
Bags piled up – since the post office has taken over the deliveries they very seldom pick up the bags anymore.
Emergency order.. WE ARE OUT OF MILK!
yes…..thats the pool chlorine packed in the same bag as the potatoes . Who is packing these things?
upside down cupcakes anyone? Good thing they were tasty
Lascari subs and pasta salad $8 each not too shabby the sandwiches were fantastic
Finally they got it right ! putting the bread on the top and putting cardboard over the rest of the stuff
oh crap they packed the chlorine with the potatoes and the bread great!
Hey make sure you put the lid on that soup would ya?
Santa Monica Seafoods Rockfish looked and tasted pretty darn good – thank god for Santa Monica Seafoods
nice wrap job on those sandwiches thought we were going to be stuck with some soggy sandwiches
there you are Mr. Cereal- way to pack that in a HUGE box Amazon Fresh!
Heirloom LA, Beef Short Rib & Robiola Lasagna , 3-4 servings
How about a big old box with your cereal
Good Job Amazon
$1 on Clearance from Amazon Fresh
Duck Confit
Gourmet stuff coming in pretty good
Great meal care of Amazon Fresh
Three orders of bags piling up … the post office is for sure delivering now…We should be buried in bags any day now
Corn looked pretty sad today I guess we will have to throw this Amazon Fresh Corn out
Romas …I have to say these things looked pretty sad you would think that I would learn my lesson but I promised I would avoid the store so I force myself to order this even though I know I will have to throw out certain things
Asparagus going to seed
Pretty messed up looking corn I would have never picked this up at the store It seemed to be really old to me
Garlic on the outs this garlic that they sent to me had barely any usable parts to it
Here is a picture of another Garlic that I had picked up that was pretty bad as well
Sweets very tasty cant complain with this order everything came in pretty nice
Here are a couple of Standards from Amazon Fresh fairly priced and in good shape
Chicken thighs are good and they were cheap I have ordered these many times from Amazon Fresh
NIce Buns discontinued
are you kidding me with these bananas?
lettuce badly bruised – what is it with Amazon Fresh and their produce it really sucks!
Cracked eggs
free samples are coming in now with our orders – pretty nice
Forget someone on your Christmas list? Need it tomorrow? Order and it will be on your doorstep Mets wallet picked up and delivered within one day
Threw in some hamburgers to the order
hamburger meat 2 pounds
The Spinach was good- the chicken Roasted up very nicely
The Roma Tomatoes were kind of old
The avocado was $1.49 and was nice
Yeast and juice
Fruits and Vegetables were all very good
Shorted on the chips again
Key Lime pie all from Amazon Fresh ingredients
Fresh Mozzarella
Seperating the curds from the whey
Whole milk for the Mozz
OJ and lunchables for the kinder
$5.79 for one mediocre squash.. I will keep you posted on the flavor and quality
Beef Roast Shoulder Clod Piedmontese, 48 oz
Amazon Fresh squashed the breasd
Cheese making kit
Yeast – organic chicken and London Broil
burger with all the feexins
10×14 tarp Need a tarp? order a tarp ..
some great meat here
$2 avocado letdown
the ice cream was crystallized in the middle must have been a little melted at some point in its life
NIce looking Chicken
another cool science experimment with the dry ice
The finished product
Need a Tart Pan heresThe Tart pan
Ingredients and a couple other odds and ends
This potato salad was packaged so poorly, there was mayonnais e running down the sides it looked so unappetizing
This chicken was very good and very moist… we will be ordering this one again alot
Pushed the wrong button- meant to order turkey lunch meat
a nice little recipe advertisement they threw in the bag
Meatballs again? Yes Meatballs again, my son LOVES THEM and I get to bribe him
We were able to make excellent breakfast sausage with the pork which really was beautiful
This Ginger Ale will give you a kick like you never had before
Hey whats going on the celery is in good shape?
Carrots look fair too
I ordered 2 garlic only one came.. I was planning on making sausage with the pork butt… now what do I have to do, go to the store for one bulb of garlic? COME ON AMAZON GET IT TOGETHER!
Theres that good corn again
ordered 3 pounds 3.2 pounds were delivered. (also of note is the fact that the pork butt is now delivered from Marcondas meats as opposed to the last purveyor with the fatty meats- I found out what the .2 pounds extra were.. this was sold as pork butt but did not mention that it was bone in ..
100% grass fed Wagyu beef from New Zealand…. I ordered 2 pounds they gave me 3 pounds for the price of 2 – really great meat I will post photos once I open… this had to get thrown in the freezer as it was 100 degrees and there was no way I was going to cook a pot roast in that heat
got some plans for this stuff
Nice looking Carne Asada ordered 1 pound the package was 1.2 pounds always good
Pretty nice Carne Asada and corn 10 bucks a pound very nice meats
Heres the Dash
Worst Potatoes EVER
Another terrible produce order .. Take potatoes off of the menu tonight
The Big Order
is this really 24 ounces as described? Not even Close
Border grill chips LA restaurants at your doorstep thanks to Amazon Fresh
Kinda Yellow Broccoli – looks like Broccoli Soup TIme
$10.97 for a London Broil… I will update with Flavor later
NOT a Victory… Amazon Fresh has discontinued booze sales
Loud as hell Amazon Fresh truck
Bye Bye Grocery Store
The Strawberries were old and will have to be eaten within the next day… not terrible, but the Amazon Fresh produce quality is killing me
The Corn looked great
The Garlic was old I would have never picked these
These onions are OLD and were delivered on 08/26 ..2 days before they were opened
We live in San Diego and we now have access to sausage from a great company in Los Angeles!
Plastic Bags!! We use these in place of trash bags now!
Packaged in Dry Ice.. Lots of fun for the kiddie kids!
This 3 pound pork butt consisted of about 1 pound of fat I would have probably passed over these but I can still make a nice pulled pork in my pressure cooker with it so not a total letdown
The Carrots that were delivered were very old and I would have never purchased these if I had seen them in the store 5 bucks down the drain
A beautiful Tomato
a 6.5 inch cake for 29.99 ( they did refund me for this and give us a $35 credit above and beyond ( maybe this should be in victories?)
a pile of bags waiting to be picked up …these things take up quite a bit of space
We are a family of 4 children with two children living at home. We have an 8 year old son and a 14 month old daughter. We have 1 dog and 1 cat. We have a background in restaurants and foodservice.
This is how it works: If you place an order by 10 in the morning., groceries will arrive “by dinner,” if orders are placed later in the day they will arrive as early as the following morning.
We are very busy as our son is in sports and our daughter is hard to get in and out of the car, so Amazon Fresh seems like it would be the perfect option for us! We were given a 30 day trial to Amazon Fresh, so we looked online everywhere to try to find any information or have real peoples experiences to help us figure it out. We weren’t able to find anything online and found out that there are only 2 cities that Amazon Fresh was servicing: Los Angeles and San Diego. We are really impressed with the quality of service we receive from Amazon Fresh and we want to help other people if they’re on the fence about purchasing this product. The subscription for $299.00 seemed like a lot for us at first but as we dug deeper and deeper, soon we found out it was a fantastic deal! Actually, it was too good to be true.
Some of the clear stand out amenities that come with the amazon fresh services are:
1. Any order over $35.00 is delivered for free. (update 05/30/15) minimum order has been raised to $50
2. Doorstep delivery. This is perfect for us…the food is at our door ready to go.
3. Early morning delivery. They will deliver between 12 pm and 7 am, which is perfect for the morning as we wake up and the food is there and ready for breakfast.
4. Same day delivery. Some of the orders you can make in the morning and they will have it there by the time you get off work.
5. Getting gourmet foods from Los Angeles businesses specializing in certain things. We will get into this more later; we live in San Diego.
6. Subscription to Amazon Prime. This service alone costs $100.00 a year and it includes: Amazon music, Amazon Streaming, Amazon Pantry and Amazon Prime.
Our Amazon Fresh Review.
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