Why we will not be renewing our Amazon Fresh Subscription 08/2014 TO 08/2015

(Reuters)

Amazon blaming US Postal Service for grocery delivery issues: Report

Amazon (AMZN) privately blamed the United States Postal Service for causing issues that led the e-commerce giant to shut down its “Amazon Fresh” grocery delivery service in parts of certain states, according to a report on Wednesday.

Amazon told “several food brands” that “Fresh” services in parts of nine states were shut down due to unreliable USPS service, including missed or late deliveries, Recodereported, citing multiple sources familiar with the situation. The grocery delivery business was particularly challenging in the discontinued areas because they weren’t as densely populated.

The e-commerce company declined to comment on Recode’s report. Amazon shut down grocery deliveries in parts of New York, New Jersey, California, Massachusetts, Connecticut, Pennsylvania, Delaware, Virginia and Maryland, though “Fresh” will still be available in major cities like Boston and Philadelphia.

Amazon Fresh is available to paid subscribers of the “Prime” service, which costs $99 per year. Fresh adds an additional $14.99 to that tally and allows for same-day delivery of fresh groceries.

The changes to the service come months after Amazon acquired high-end grocery chain Whole Foods for $13.7 billion. Amazon has slashed prices at Whole Foods stores since the deal was finalized, and executives say the company will continue to experiment with integrations of Whole Foods with its existing delivery services.

“We see a lot of opportunity with Whole Foods,” Amazon CFO Brian Olsavsky said last month. “There will be a lot of work together between Prime Now, Amazon Fresh, Whole Foods, Whole Foods products on the Amazon site [and] Amazon lockers at the Whole Foods stores.”

 

 $299 initial subscription to get deliveries . We have posted our victories and our let downs above as they came over the past year. We did our best to stick to the plan of avoiding a grocery store and sticking to just items ordered through Amazon Fresh for our family of 4. 

#1 Cost- Initially for the first 6 months there was a tip charged per order which made our per order delivery $6.00. the Service was used 76 times during the course of the year, but as the year went on the minimum order was raised from $35.00 to $50.00. In addition there was a lack of customer specials and discounted products that normally can be found by walking down the aisles of your local grocery store

#2 Waste- If you needed a tomato or an onion or whatever for one recipe – in order to get a good enough deal you would need to order a bag of them and most of the time the food would go to waste as we were unable to use all of it in a timely manner.

#3 Poor quality and inconsistency The produce that was delivered 60% of the time was unusable. We would have to throw quite a bit of it out.

We are a family of 4 children with two children living at home. We have an 8 year old son and a 14 month old daughter.  We have 1 dog and 1 cat.  We have a background in restaurants and foodservice.

This is  how it works: If you place an order by 10 in the morning., groceries will arrive “by dinner,” if  orders are placed later in the day they will arrive as early as the following morning.

We are very busy as our son is in sports and our daughter is hard to get in and out of the car, so Amazon Fresh seems like it would be the perfect option for us! We were given a 30 day trial to Amazon Fresh, so we looked online everywhere to try to find any information or have real peoples experiences to help us figure it out. We weren’t able to find anything online and found out that there are only 2 cities that Amazon Fresh was servicing: Los Angeles and San Diego.  We are really impressed with the quality of service we receive from Amazon Fresh and we want to help other people if they’re on the fence about purchasing this product. The subscription for $299.00 seemed like a lot for us at first but as we dug deeper and deeper, soon we found out it was a fantastic deal! Actually, it was too good to be true.

Some of the clear stand out amenities that come with the amazon fresh services are:

1. Any order over $35.00 is delivered for free. (update 05/30/15) minimum order has been raised to $50

2. Doorstep delivery. This is perfect for us…the food is at our door ready to go.

3. Early morning delivery. They will deliver between 12 pm and 7 am, which is perfect for the morning as we wake up and the food is there and ready for breakfast.

4. Same day delivery. Some of the orders you can make in the morning and they will have it there by the time you get off work.

5. Getting gourmet foods from Los Angeles businesses specializing in certain things. We will get into this more later; we live in San Diego.

6. Subscription to Amazon Prime. This service alone costs $100.00 a year and it includes: Amazon music, Amazon Streaming, Amazon Pantry and Amazon Prime.

Our Amazon Fresh Review.

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