This was a first, but our order was delivered and the ice cream was soft as a cushion… check out my rad video here:

 

 

In Amazon Fresh defense they did refund me the money on the ice cream . There was no $15 credit like they were throwing around before, but at least they took it right back… see the email below…

Hello,

We’re writing to let you know we processed your refund of $3.59 for your Order

This refund is for the following item(s):

Item: Dreyer’s, Slow Churned Light Double Fudge Brownie Ice Cream, 1.5 qt (Frozen)
Quantity: 1

Reason for refund: Item not satisfactory

Here’s the breakdown of your refund for this item:

Item Refund: $3.59

We’ll apply your refund to the following payment method(s):

: $3.59

We’ve processed a refund for the above order in the amount of $3.59. The refund should appear on your account in 2-3 days if issued to a credit card.
Refunds issued to a bank account typically take 7-10 days to reflect on the account balance.

We look forward to seeing you again soon.

Sincerely,